Customer Care

We help you help your customers.

Maximize revenue at every step of the customer journey.

With extensive expertise in Customer Support, Allsec creates quality focused process design methodologies that are tailored to specific business needs. Our team of customer care experts will work with you in creating best-in-class 24x7 support. Our agents can support your customers through voice, e-mail, live chat support, paper mail or the social networks.

Our capabilities include -

General Query Handling

Order Verification

Payment Collections & Reminders

Return Merchandise Authorization

Renewal, Deactivation & Cancellation

Underwriting

Issue Resolution

Loyalty Program Management

Satisfaction SurveysManagement